Frequently Asked Questions
$4, tax included, per person in the set.
Studio Fee is non-refundable.
Once the background, outfit and/or number of people changes, a new fee will be charged.
It is MANDATORY to purchase a package for each set.
Mon-Sat, 10am-7pm Sun, 10am-6pm
For SAME DAY SERVICE, Monday-Saturday, customers must be here by 5pm. For NEXT DAY SERVICE, last pictures are taken at 6:20pm
For SAME DAY SERVICE, Sunday, customers must be here before 4pm. For NEXT DAY SERVICE, last pictures are taken at 5:20pm.
Pick up Hours
If order is paid for, pick-ups are available until 6:45pm.
If order is NOT paid for, pick-ups are available until 6:30pm.
Turn-around times are estimated and vary depending on the order and machine availability.
Packages are as is. There are no substitutions. Extra prints are available after the purchase of a package.
Standard packages are of one pose. In order to mix and match poses, of the same set, an additional $20 fee will be charged. Number of poses available to mix depends on the package being purchased.
A package is not necessary for purchase, if customer is purchasing a poster size of 16x20 or larger.
Proofs are not for sale without the purchase of a package or poster.
Collages are only available of the same set, after the purchase of a package, for $19.99 + tax.
Negative prints are available at .50 each + tax. See Services for more prices.
Digital prints off of phones are only available via USB, SD Card, or CD. No iPhones.
If customer chooses to e-mail the files, a fee of $2 per file will be charged, at minimum. Store holds the right to deny service.
Files may be sent to: firstname.lastname@example.org
Turn around time for orders, such as restoration, collages, memoirs, etc. depends on the amount of work necessary and the available time to execute. Some work can be done within 24 hours, others may need up to two weeks.
Small edits begin at $15 and go up depending on amount of work and time necessary.
Must bring your own cake, rectangular table cloth and additional props.
If customer brings in their own photo, an additional $2 fee will be charged.
Customers who use the studio for specialty cards only, must purchase 100 cards. This does not include the Studio Fee.
Bring Your Own Props
We will gladly use your props in the studio. For example, flowers, toys, frames, bags, signs, jewelry, hats, etc.
For GRADUATION photos, customers are required to bring in their own cap and gown.
For MATERNITY photos, customers may bring in their own outfits and/or accessories.
You can rent a wrap for $5.00 +tax
Passport Size Photos
We can not alter any photos required by any government.
For American passports, both ears should be fully visible and free of dangling earrings or large studs. Face should be 100% visible, including jaw line and neck.
For all others, customers may take the picture as they please.
Studio Line Policy
There are no numbers assigned. Customers must patiently wait on-line for their turn. If customer(s) leave, without having someone hold their "spot," they will lose their place on line.
We accept all major credit cards and debit.
Film Development requires a $5 deposit per roll. Under 9 photos developed requires no balance.
Special Orders, including reprints, requires a minimum deposit of half of the total.
Photo Packages, are not printed until paid in full.
There are NO lay-away plans.
There are NO REFUNDS on deposits.
There are NO REFUNDS or EXCHANGES, once customer approves the order/proof/pose.
Changing Room or Restroom
There is no changing room, nor, restroom. Customers must be 100% ready prior to entering the studio. No exceptions.