Frequently Asked Questions

Studio Fee

$6, tax included, per person in      the set.

Studio Fee is non-refundable.

Once the background, outfit and/or number of people changes, a new fee will be charged.

It is MANDATORY to purchase a package for each set.

Store Hours

Mon-Sat, 10am-7pm               Sun, 10am-6pm

Studio Hours

For SAME DAY SERVICE, Monday-Saturday, customers must be here by 4pm. For NEXT DAY SERVICE, last pictures are taken at 5:15pm--also, Custom and All White Sessions.

Pick up Hours

If order is paid for, pick-ups are available until 5:45pm.

If order is NOT paid for, pick-ups are available until 5:15pm.

Turn-around times are estimated and vary depending on the work-traffic, service-type, staff and machine availability.

Studio Packages

Packages are as is. There are no substitutions. Extra prints are available after the purchase of a package. Digital prints are also available after the package purchase.

Standard packages are of one pose. In order to mix poses, of the same set, an additional $10 fee will be charged. Number of poses available to mix depends on the package being purchased.

A package is not necessary for purchase, if customer is purchasing a poster size of 16x20 or larger.

Proofs are not for sale without the purchase of a package or poster.

Collages are only available of the same set, after the purchase of a package, for $14.99 + tax.

Reprints

Negative prints are available at .50 each + tax. See Services for more prices.

Digital prints off of phones are only available via USB, SD Card, or CD. No iPhones.

If customer chooses to e-mail the files, a fee of $2 per file will be charged, at minimum. Store holds the right to deny service.

Files may be sent to:  mail@numerounophoto.com

Special Orders

Turn around time for orders, such as restoration, collages, memoirs, etc. depends on the amount of work necessary and the available time to execute. Some work can be done within 24 hours, others may need more time.

Small edits begin at $5 and go up depending on amount of work and time necessary.

​Smash Cake & Custom Sessions
​10:00am-2:00pm Mon-Thurs
​Must bring your own cake,
two-rectangular table cloths. Additional props are encouraged.

Specialty Cards

If customer brings in their own photo, an additional $2 fee will be charged.

Customers who use the studio for specialty cards only, must purchase 100 cards.  This does not include the Studio Fee.

Bring Your Own Props

We will gladly use your props in the studio. For example, flowers, toys, frames, bags, signs, jewelry, hats, etc.

For GRADUATION photos, customers can rent or bring in their own cap and gown.

For MATERNITY photos, customers may bring in their own outfits and/or accessories.
​You can rent a wrap for $5.00 +tax

Passport Size Photos

We can not alter any photos required by any government.

For American passports, both ears should be fully visible and free of dangling earrings or large studs. Face should be 100% visible, including jaw line and neck.

For all others, customers may take the picture as they please.

Studio Line Policy

There are no numbers assigned. Customers must patiently wait on-line for their turn.

​If customer(s) leave, they will lose their place on line.

Payment Policy

We accept all major credit cards and debit.

Film Development requires a $5 deposit per roll. Under 9 photos developed requires no balance.

Special Orders, including reprints, requires     a minimum deposit of half of the total.

Photo Packages, are not printed until paid in full.

There are NO lay-away plans.

There are NO REFUNDS on deposits on Special Orders.

There are NO REPRINTS, once customer approves the order/proof/pose.

Changing Room or Restroom

There is no changing room, nor, restroom. Customers must be 100% ready prior to entering the studio. No exceptions.